

To accomplish their primary goal of selling insurance policies, Insurance Agents perform many tasks. Insurance Agent Duties and Responsibilities Maintained a level of service expectations of both the passenger and the airline customer at all times.Made/changed/canceled reservations over the phone or in person with customers.Ensured utmost professionalism, articulateness, diplomacy and politeness in every in-person interaction.Ability to lift 60+lbs of baggage for short periods with the capability of operating an electric baggage cart.lost baggage, lost/misplaced tickets, canceled flights or delayed flights). Handled customer complaints regarding ticketing and baggage handling when problems arise.Coordinated ticket counter activities with those on the ramp regarding baggage handling to assure that all bags get on the outgoing flight. Checked passenger baggage and places bag tags on them at the ticket counter for appropriate destination.Load planner for flights Communicated with flight crew on ground and via ground to air radio.Checked passengers in at ticket counter and gate and handed out boarding passes for outgoing flights.
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Maintained and reviewed computerized and manual records of items purchased, costs, delivery, product performance and inventories.Reviewed catalogs, industry periodicals, directories, trade journals, and Internet sites, and consulted with other department personnel to locate necessary goods and services.Prepared purchase orders, solicited bid proposals and reviewed requisitions for goods and services.Researched and evaluated suppliers based on price, quality, selection, service, support, availability, reliability, production and distribution capabilities, and the supplier's reputation and history.Studied sales records to determine correct inventory levels for replenishment.Monitored shipments to ensure that goods came in on time and in the event of problems, traced shipments and followed up on undelivered goods.Conferred with staff, users and vendors to discuss defective and unacceptable goods and services and determined corrective action.Purchased the highest quality merchandise at the lowest possible price and in correct amounts.
